Are You Ready to Build Your Career in the Financial Services Industry while Working From Home?
Yes, you read that right. This is a Remote Role meaning you will be working at home every day! Say goodbye to commutes to and from the office and grow your career from the comfort of your own home with BMO.
BMO call center is the best way to learn and gain experience in financial services. Whether you are new to banking or already have experience, our call center is the right place for you!
Why you will love growing your career at BMO
Culture Second to None– Our diverse and inclusive culture is one of our biggest assets. It’s our greatest measure of success. Diversity, Equity, and Inclusion is part of our DNA.
1. Employee-Focused Environment- We offer flexibility from a variety of work schedules that suit your work-life priorities. Employee wellness is a priority – you have access to workshops, support, and resources through our Employee Assistance Program.
2. Competitive Compensation – We offer a comprehensive total rewards package that includes benefits you can customize, an employee share ownership program, a defined contribution pension program, and special employee discounts. Hourly compensation offered to evening and overnight teams
3. Career Development – Our scale enables you to get practice on key transferrable skills you can use in broader roles in BMO. You will receive support from Leaders who are engaged and committed to unlocking your full potential as you grow your career with us
How we’ll help you get started
We have invested in you from day one. You will receive up to 8-10 weeks of virtual classroom and on-the-job training to build the knowledge and skills you need to succeed. With learning and development at the heart of our employees’ success, we will introduce you to the world of banking and nurture your growth into future roles.
What you’ll be doing
Speaking to customers in a high-volume, fast-paced environment
Holding meaningful conversations to understand their needs and offer the right products/services to meet them
Quickly identify and solve problems on the spot to address account inquiries while providing technical and troubleshooting support
Spending time with your leader engaging in career coaching and learning activities to accelerate your growth
What you’ll need
Passion and curiosity to help customers meet their needs and solve their concerns
Capability to critically think on your feet, multi-task, and thrive in a fast-paced environment
Positive, enthusiastic attitude with strong people skills
Excellent Communication skills Fluency in English and/or French (oral and written)
Hiring Process
1. Show us you’re interested in applying below. Remember to include your resume!
2. You will receive an invitation to complete a virtual interview so you can tell us more about yourself
3. Connect with a recruitment partner and verify how amazing this role and our culture is
4. Plus! Earn a cool referral bonus – for every single friend you refer and join BMO!
5. Screening the applicants, background checks, assessment test resume screening,
the decision, and a job offer.
6. Don’t miss out on this opportunity
7. This position requires proficiency in a language other than French to interact, support, and/or provide services to non-French speaking customers, employees, and/or partners inside and/or outside the province of Quebec.
Compensation and Benefits
$32,600.00 – $44,000.00
Pay Type: Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits
please visit: https://jobs.bmo.com/global/en/Total-Rewards
We’re here to help
Visit https://jobs.bmo.com/ca/en for more information concerning the application